DEAR MS SMARTPHONE: MY GRANDPARENTS COMPLAIN THAT I DON’T PHONE THEM ENOUGH. I LOVE THEM VERY MUCH. BUT IT IS HARD FOR ME TO PICK UP THE PHONE TO CALL. Dan, San Diego.
Dear Dan: You are describing a generational difference. You probably use chat and text more. But, you said you love them. Show that by placing a call, even if you are not used to it. Over time, see if you can help them find new things to share on their smartphone, like family pictures. On our resource page we have listed some sites you can share with your grandparents to get them started, and they are free. https://dearsmartphone.com/resources/