Install Chat GPT App Now?
Dear Ms. Smartphone: I work in IT and was helping set up a new iPhone for my mother-in-law this weekend. I saw the announcement that ChatGPT is now available as an app. I don’t think she has used it before. Should I go ahead and put the app on her phone along with Facebook and the usuals? Vincent
Dear Vincent: It’s a good thing that you are setting up an iPhone, since the PlayStore don’t have the app, yet and you have to use the Safari browser. But, for sure, Android phones will not be far behind. I experimented with the app this past weekend and it has a feature that makes it very desirable for older people (and perhaps very young ones too).
Users interface with the ChatGPT app through voice commands. It’s unlike email or a standard Google search that pops open a virtual keyboard on the phone. This is a great advantage for people who can’t type well because of arthritis or carpal tunnel, or those who feel “all thumbs” on a keyboard. Although users address ChatGPT through voice commands, it defers to text when it responds. The chat flies by in sentences that rapidly change, so be prepared to have your reading glasses on!
Using voice commands will make interaction with the phone more intuitive to people who are not so-called “digital natives.” Perhaps it will even help bridge the digital divide and probably encourage older people to use their phones more often. But even if your mother-in-law is tech savvy there are other issues with the app that you should bring to her attention. These issues are important for almost any app that you install on her phone.
I am fairly sure that your mother-in-law is going to enjoy ChatGPT and may get a kick out of being the early adopter that shows it off to her grandkids, to other seniors, and more. I would caution her that there is a fundamental difference between using this software and other search apps or browers on the phone.
With a Google search there is a bread-crumb trail that lets you reconstruct the sources, and evaluate them for their credibility, validness, and reliability. The ChatGPT, at least the free version, will not list the original documents it accesses. Often times it blends many documents and sources together, a mash so to speak, and this mash is reproduced as the Delphic like answer. Unfortunately, this mash may not be accurate and it might even be completely wrong. This is my own pithy example, but last week the ChatGPT identified DearSmartphone as a psychologist working in Missouri. Not yet, Dear ChatGPT.
So, it’s vital for all users- to realize the shortcomings of the ChatGPT and not put too much weight in its responses. That’s actually harder than it seems, because the interface comes across like a chit-chat with a good friend, and the dialogue seems so natural and flows like natural language. Right now, ChatGPT is learning how to frame that answer from you, and all the mother-in-laws that will use it. It’s the newborn with a big future! So yes, install it, and watch those baby steps.